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Businiess name:
Hot & Spicy Grill
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Review by:
citysearch c.
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Review content:
First let me say my husband is a Chef and we have both worked in the service industry for years. We understand the difficulties when opening a new place but what happened here was uncalled for. \r
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It first took about 10 minutes before anyone even offered us a seat. We could tell the server, who we later realized was also cooking, was overwhelmed and we didnt mind waiting within reason.\r
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The Awful\r
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We were sat a dirty table after waiting for ten minutes.\r
Took 30 minutes before our order was taken, by friends of the owners who showed up after we did. \r
We ordered. ten minutes later they came back and said they didnt have what we wanted. Ordered again. Ten minutes later were told THAT wasnt available. Finally found two dishes they did have.\r
Cooks yelled at each other entire time. \r
Friends of owners were not only seated at a clean table right away, were also served within minutes of arriving. Even after we had been waiting for any sort of food for over an hour. \r
After two hours our food arrived, portions were TINY. I thought the cook had sent us a snack while we waited for our food. It wasnt until my husband explained it to me that I realized it WAS our food. I have was shocked. We ate in under 5 minutes. And they brought us the same dish (we ordered different dishes) and portions were different as well.\r
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The weird.\r
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Bizzare amotsphere\r
Slowest busser in the history of bussers\r
FOH guy had no clue how to work register or credit machine\r
Cook was wearing sandals\r
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The good\r
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The Nan bread was DELICIOUS\r
Staff seemed nice\r
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After all of this craziness I was still willing to give this place another chance untill the owner told me this was his second place. If he already opened a location he should know better than to open when you are understaffed, dont have most of the dishes on the menu available, staff is not trained, and DONT SERVE YOUR FRIENDS WHEN OTHER PEOPLE HAVE BEEN WAITING!\r
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I would like to go back but will have to hear some better reviews first.
Pros: Great Nan Bread
Cons: Everything else
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