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Businiess name:
Bourne's Auto Center
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Review by:
citysearch c.
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Review content:
My wife and I were looking to purchase a late model BMW. With research on the internet, we were able to determine that we wanted a 2003 or 2004 325i. We shopped at several dealerships, and in each case, the salesperson made us feel uncomfortable. They would avoid direct questions as to the condition of the vehicle, insist on squeezing into the rear seat during our test drive and were not forthcoming with the vehicle history.\r
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Thank goodness we found Bourne's Auto Sales. Everyone we met at this establishment was friendly and helpful without any pressure at all. We were allowed to drive several vehicles that we were interested in and there was no salesperson tagging along.\r
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As a result of the price being plainly listed on the window sticker, one of the biggest hassles of buying is eliminated.... you simply don't need to negotiate. I checked the price we paid on our 325i and it was considerably below the values listed on NADA or Kelly Blue Book.\r
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Once we finalized our purchase, Gerrard, our very helpful salesperson informed us that it would be 2 or 3 days before we could actually pick up the vehicle because it had to go through their 27 point checklist. No one is more skeptical than I am when it comes to used car dealerships. I anticipated that the car would receive a quick wash and vacuum and nothing else; I was so wrong.\r
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When we arrived to pick up the vehicle, Gerrard informed us that they found a couple of things during the inspection and corrected them. I was amazed to find out that all 4 tires had been replaced, the rear brakes had been replaced, the battery had been replaced and the car was given a full oil and filter change as well as a comprehensive detailing that would cost you $150 at a detail shop.\r
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I am totally impressed with Bourne's and look forward to doing business with them in the future and recommending them to my friends and associates.
Pros: No pressure, fair price, they simplify and make enjoyable the buying experience
Cons: You've got to wait 2 or 3 days to get your car but the wait is certainly worth it.
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