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Businiess name:
Caliber Auto Glass
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Review by:
citysearch c.
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Review content:
This shop is overbooked and unable to meet a promised deadline. An appointment had to be made to get an estimate. Another appointment was needed to bring in the vehicle. Kejuan (KE-wan) was called the morning of the appointment to confirm. He acted like some mistake was made by me and said the vehicle had to be brought in 6 days later. 6 days later the vehicle was brought in for a 5-day repair, even though the damage was slight. After 2 days in the shop, I met with the manager Anthony who promised the vehicle would be ready by day 5, maybe day 4. It was not the truth. 2 hours before pick up time on day 5, Kejuan called saying that the car would not be ready until 3 more days. This shop cannot keep a promise and will not speak the truth when it comes to deadlines.
Pros: close to my office
Cons: They will reel you in with false promises of job completion
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