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Businiess name:
Newberg Veterinary Hospital
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Review by:
citysearch c.
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Review content:
From reading the other reviews I felt safe bring my pet there, Boy- was I wrong. The vet sent my pet home with an opened sore that resembled a gun shot wound. I questioned the vet and was told not to worry. Within days the wound became infected and made my animals sicker. Unfortunately I did not trust my instinct and kept bring my pet back for further treatment; and each time was given a different reason for my pet condition. Also, I was never informed about the cost, even though I repeatedly requested price quotes, until after the service was proved. I didn?t think anything of it the first few time since the payments were reasonable. The charges increased with each visit until they became the size of a mortgage payment and for service I was never given a chance to authorize. When I complained, they held my pet hostage while they extorted the payment. Even after I told them I had to pick up my kids, they held me in a back room until arrangements could be made. They treated me like a criminal. I took my dog to other vets and was told the treatments my pet received my have been unnecessary and the documentation was not up to the Veterinary Board?s standards. Since I no longer take my pet to Newberg Veterinary Hospital, I now get estimates, in writing, and a CHOICE on how to care for my pet. I am one that rarely complains but after the way I was treat I feel it is my duty to warn others.
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