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Businiess name:
That Computer Chick
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Review by:
citysearch c.
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Review content:
This was the worst customer service I have ever recieved. It took them almost a month to contact me about my computer that they said would only take about a week, and when they did they wanted to charge me an extra $200 because a jack wasn't working for my charger. I had fully charged it the day before I brought it there so it would not die while they were working on it. I informed them that it must have happened there and they were SO rude. I called back to talk to the manager and it was the manager/store owner I had talked to. They showed no remorse or any appology for the way I had been treated. I use to be a loyal customer to them and I had referred almost 6 customers to them. I will NEVER use them again. I am so dissapointed.\r
Pros: none.
Cons: Intentional damage to my computer to charge me extra money, rude staff, took forever to contact me
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