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Businiess name:
Rickys' Pools
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Review by:
citysearch c.
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Review content:
Me and my family had saved for months to buy a new pool. We interviewed multiple contractors and decided to use Rick Pleau with Ricky's Pools at the beginning of summer. He guaranteed he would be done within 6 weeks or less. He even put this in the contract and used it to separate himself from the other competitors. His point was that anyone can start on time, but so many contractors let the work drag on for weeks and months. My pregnant wife and small children could not wait to cool off in a new pool. The contract was signed and a start date was set. The start date was then pushed back several times and Ricky began to lie about obtaining permits, marking the utilities and what he promised verbally and in the contract. Well into the sixth week, work still had not begun, permits were never obtained, and utilities still had not been marked. We realized Rick was not going to uphold the contract and would continue to lie to us. We let him know we would be seeking another contractor since he had breached our contract. We asked for our nearly $10,000 deposit to be returned. He refused to return a dime and said the money was his whether he did the work or not. We have been forced to hire an attorney and begin the process of filing a lawsuit. Now instead of enjoying our pool, we are paying attorney fees with the money we have left, while Ricky collects interest on money that isn't his. We have a contract and other documentation to verify our claims. Buyers, don't make the same mistake we did.
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