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Businiess name:
Preston Hills At Mill Creek
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Review by:
citysearch c.
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Review content:
The management is not helpful. They seem nice and friendly when you go on a tour and get ready to sign a lease. READ EVERY WORD OF THAT LEASE! They have a fee for everything. Parking is a nightmare, people are loud and disruptive at all hours of the night. There was even a shooting in the middle of the day at one of the apartments when I was living there. I put my son down for a nap and heard several shots ring out! The managements response was to issue a letter that called it an ""alleged"" shooting that shouldn't worry anyone even though the recommended taking extra care walking to and from your car and locking your doors at all times. They didn't increase security or improve lighting. They wouldn't even acknowledge that it really happened, they kept referring to it as ""alleged"". If bullets left a gun on the property, then it WAS a SHOOTING!! When I moved out at the end of my lease, they charged me for damage to a window pane on the OUTSIDE of my apartment in a hallway. It's obvious the inside pane was intact so we couldn't have been responsible for it. When we got the final bill mailed to us, we also received a letter from a collection agency 3 days later. When I contacted them to see if they received our check that we had already had mailed thy said they automatically send bills to collections 7 days after mailing out the bill! 7 days is not long enough for a person to receive a bill in the mail, pay it, and it to be received by them! They are very concerned with fees and collecting money and very unconcerned with customer service or safety. Don't move here!!
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