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Businiess name:
Texas Nissan of Grapevine
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Review by:
citysearch c.
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Review content:
This is why used car dealers get such a bad reputation. Like the phony Country song title, ""She Was Only The Used Car Salesman's Daughter...But She Knew Lots"" Texas Nissan uses the incredibly old ""bait and switch"" with their used cars.
Used the internet to put two bids on two different used Versas. I get to the dealership and neither one is on the lot. Plus had phone calls from 3 different people--arg! Luckily, I had wanted to test drive the Rogue and they ""just got one on the lot."" (Again with the cliches.)
Arrived at 1 PM and left at 2:50--yes, I was sitting in the salesman's office going through the same old hackneyed routine of filling out forms. The salesman Ted was a nice guy with a beautiful family and a good heart and values. They dragged him into a sales meeting while I was sitting there. Felt like I was at a fraternity party on a Friday night. Very rude customer service. Especially since I was buying with cash. (Maybe all they really want are people who are going to finance?)
When these dealerships can REALLY negotiate using the web, they might have a chance. Now I'm just using eBay Motors and Craig's List and finding individuals. Not stepping into another dealership--will just suck up my time.
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