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Businiess name:
That Place
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Review by:
citysearch c.
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Review content:
The soup we had was wonderful. The service reasonable. What really turned us off was that we were charged the dinner price for something that was supposed to be a ""lunch"" special but on the board outside was listed as just ""daily special"". Be careful of the bait + switch on prices at this place! This actually happened quite awhile ago but I never thought of writing a review until a friend recently suggested that she does find them helpful. We both ordered (party of 2) the whole snapper. The taste was wonderful & fresh but we got sticker shock when the bill came & we were charged nearly 3x what we should have been per the ""daily special"" price written on the board outside the restaurant. We asked for an explanation & then asked to see a manager who, were were told, was unavailable (how convenient) & also the only person who could correct the bill. How nice to see when we left a fresh wet eraser mark on the board w/the ""daily special"" erased. It took several phone messages that were unreturned, a harshly worded letter to get our money back that we were overcharged. When the manager finally called to leave a message on our voice mail that the credit was issued to our account he was rude & unapologetic. A pity, since we did enjoy the food but will never give our money to a place that was so unprofessional when asked to correct a simple mistake.
Pros: GREAT CHICKEN SOUP
Cons: UNPROFESSIONAL MANAGEMENT
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