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Businiess name:
Michael Graham Salon
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Review by:
citysearch c.
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Review content:
I recently went to a temporary location on the other end of town for a facial. When I scheduled my appointment I was told the facialist I saw in the past was no longer there but they assured me the girl they scheduled me with was very good. I would not recommend the facial I received no matter how much they lowered the price. If I would have known it was not going to live up to the level of service I had come to expect in the past I would not have driven across town for it. The equipment was i disrepair and I wondered if the bowl she was using was even clean as the outside of it had product on it. The room was right off the main entrance and you could hear the staff talking right outside the door. The girl doing my facial did not seem comfortable with the service she was providing and seemed to rush through the service. Some of the products she used irritated my eyes. Not being thrilled with my service I asked if her and the receptionists if they knew where the facialist I had seen in the past went to and they claimed to not know anything. Why is it difficult to keep the talented staff members? I had this same experience in the past with my hairdresser. Fortunately, I was able to locate her.
Pros: Had great service there in past.
Cons: Lots of turnover and unprofessional staff.
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