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Businiess name:
Soil Solutions
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Review by:
citysearch c.
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Review content:
Any plumber / plumbing company can do a sewer scope and give you a dvd, for me those reviews hold no weight. I had a horrible experience with Soil Solutions replacing the party sewer line at a rental house of mine. Prompt and attentive when doing the bid and setting up the date to begin work, while telling me how much better they were than the other companies, I thought that they would do a great job. Not even close. My job got delayed several times due to other jobs they had. Once they finally started, two weeks late, they did the job differently than what was written in the contract and left it half finished. Over the following 6 weeks it took many, many calls and emails, and multiple trips to the property by Soil Solutions, to finally get the work ""completed"". They still left pieces of pipe, concrete, etc in the yard and did not leave it in better condition than it originally was, as promised. Typical exchange: Me ""The sidewalk still has not been re-poured and there is no safety barrier around it"" Them : ""Really? I didn't know that. Okay, we'll get someone right on that next week when we have some guys free."" They inconvenienced my renter too many times to mention, and inconvenienced me even more as I was forced to micromanage a two month project that should have been finished in a day. The project manager never returned my calls or emails and I was forced to deal with the lower level employees who took several days to return correspondence. They did not end up doing the work properly (no slope for rain drain connection and bizarre, convoluted bends in the pipe run when they had a straight shot) but they refuse to do anything else. I have gotten bids from several other sewer companies to fix the mess, who all have scratched their heads and wondered what Soil Solutions was thinking when they did what they did. I own a lot of rental homes and have used a host of different contracting companies, some good and some bad, for various purposes. Soil Solutions is definitely one of the very bad. I hope that this review saves others from suffering at the hands of Soil Solutions.
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