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Businiess name:
Cornell's Quality Construction
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Review by:
citysearch c.
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Review content:
We used CQC and had to have much of what they installed redone by another contractor. There may be an A-team at the company, but I definitely got the C-team.
I wish we had fired CQC earlier in the process. There were several red flags I chose to ignore: they weren't able to match a can light in our ceiling and installed a new one that was shallower, so the bulb is not recessed. They didn't know if the duct from the bathroom fan needed to be insulated in the attic space - I had to research it and tell them what to do. They left garbage lying around in my attic after they were done and I had to ask them to return to get out the old duct and tape scraps. The woodcutting on the wainscoting, where the pipe comes out of the wall, is ragged and looks like low-end work. They should have recommended a fitting to cover the gaping hole; it's unsightly. The finish carpenter seemed capable, but even still the moulding doesn't meet up at the corners. Also, they could give me no guidance on how to assemble the moulding. (BMC Millwork gave me useful advice for free.) Finally, I doubt they use a licensed plumber. I caught 2 leaks in the 5 bathroom sinks they installed. The plumber returned and fixed the problems.
The 3rd leak occurred 1 week after the job was ""finished,"" while we were on vacation. The result was flooding of our downstairs bathroom and crawl space. I think the plumber didn't tighten the part adequately. He also installed it with an awkward twist - something I questioned before and he dismissed as not a problem. The result was $10,000 of damage and we had to move out of our house for a week. CQC denied responsibility, blaming the leak on a flexible braided hose. My insurance company sent the part to a 3rd party engineering company who could find nothing wrong with the part.
Pros: Return phone calls, billing statement easy to understand
Cons: Unprofessional workmanship, messy
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