Report a problem
Judy's Book takes violations of our Terms of Use very seriously. We encourage
you to read through our
Terms of Use
before filling report with us.
After careful review, we may remove content or replace a content warning page before
viewing content deemed offensive, harmful, or dangerous.
Additionally, we are aware that there may be content on Judy's Book that is personal
in nature or feels invasive. Please note that Judy's Book is a provider of content
creation tools, not a mediator of content. We allow our users express their opinions,
but we don't make any claims about the content of these pages. We strongly believe
in freedom of expression, even if a review contains unappealing or distasteful
content or present negative viewpoints. We realize that this may be frustrating,
and we regret any inconvenience this may cause you. In cases where contact information
for the author is listed on the page, we recommend that you work directly with this
person to have the content in question removed or changed.
Here are some examples of content we will not remove unless provided with a court
order:
Personal attacks or alleged defamation
Political or social commentary
Distasteful imagery or language
If we've read the Terms of Use and believe that this review below violates our Terms
of Use, please complete the following short form.
|
Businiess name:
Dulce Desserts
|
|
Review by:
citysearch c.
|
|
Review content:
I tried calling on a Thursday about the possibility of getting a cake for Saturday. When I called, I said, ""I realize this is short notice, but I'm looking for a cake for Sat"". \r
[Dulce] ""That is short notice, but tell me what you were looking for"".\r
[Me] ""Anything really"".\r
[Dulce] ""Is it s special occasion?""\r
[Me] ""No, we just have some family around and I was looking for a nice dessert.""\r
[Dulce] ""Oh, then you should just have our gourmet cupcakes.""\r
[Me] ""well, OK, I guess I -""\r
[Dulce] ""Thank you, goodbye."" Click.\r
\r
So, they *might* be able to make me a cake on two days notice if I had a special occasion, but if I don't have a good reason or a specific cake requirement, then I am relegated to cupcakes without further discussion? They left me with the impression that not all customers are created equal -- and maybe that is reality, but it's not good business to leave your ""sub-standard"" customer feeling that way.\r
\r
By comparison, on friday (now, 1 day notice) I called Sweet 16th and had a similar conversation until the cupcake line, at which point the person from Sweet 16th took a moment to look if there were any options for a short notice cake. And, as luck would have it, they found a chocolate cake for me. And now, my business is their's to lose.
Cons: poor customer service
|
Reasons for reporting (512 characters left):
|
|
Reasons are required.
|
|
or
Cancel
|