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Businiess name:
MR Trailer Sales
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Review by:
citysearch c.
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Review content:
\r
BAD NEWS - I had a blowout on a boat trailer tire that tore up my Malibu boat trailer and fender. I called Mr. Trailer and talked to ""YOGI"". He said, ""bring it by Monday"". Monday comes and it is all hooked up and I am wondering if I should leave the cover on (rain in forecast) in case it will be stored outside. I call YOGI, tell him I am coming to drop off my boat and I ask if it be stored inside...he says, ""is it a boat isn't it?"" I ask again, will it be covered? (simply so I need to know if I should leave the cover on if it will be stored outside) ""Is it a boat?"" he says again annoyed. Now it is obvious with his condescending attitude, the point he is getting at is: it is just a boat and why am I even asking if it will be covered. I reply louder (the point we both already know), ""Yes it is a boat"" and he hangs up. Seriously? I call back and ask YOGI did you hang up on me? ""#$%& OFF"", he says! Ok, yes, I lost it, I called back and gave it right back. Never in my life of having trucks, boats, dirt bikes, quads, etc worked on have I been treated like that. I am not a customer-is-always-right guy at all but if I am concerned about my boat being stored outside and you don't have covered storage it is nothing personal, I will just leave the cover on. Don't insult me because I want to keep my boat clean and dry. This was an easy insurance job and you don't get a more easy going customer than me. I work on a local Fire Dept and am tight with a ton of valley FF's - we network! and any chance I get I am going to let them know my experience with this place. I would not have wasted my time to write this review if I was not so upset. Very sad that a business can still be around with a vulgar guy like this working for them. Total lack of integrity and customer service.
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