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Businiess name:
Starlight Photography By Tammi
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Review by:
citysearch c.
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Review content:
I was so excited to go get my toddler?s photos taken at a 'real studio'. Boy was I mistaken! We've done countless studio sessions at many other local dept store places, as well as Picture People in the mall. But WOW! I won't ever go back or recommend Starlight to anyone. The photographer is so full of herself & the studio was so unwelcoming & NOT child friendly. They'd advertised a children's studio special done in a wonderland theme... sounds lovely right? It wasn't. She was unfriendly, rude, impatient, & virtually everything (costumes, props, background, etc) in the studio couldn't be touched by my 16 month old (not kid-friendly). What an unpleasant experience. I was told, after the photos were taken, that pictures (although they are digital) could only be viewed once, & she wouldn't guarantee that she'd keep them on file for any length of time if I wanted to reorder. There are no proofs printed or online viewings to take home & show friends/family. I had to schedule the viewing appointment a week later (did I mention that they're digital?) & the entire viewing was an uncomfortable sales pitch. Photos were displayed on a huge projector screen, so it was almost impossible to truly see each photo & compare the details before ordering. She really must not want business because she makes things so unreachable & overpriced that the whole experience was just ridiculous. It's been 7 weeks since ordering & I just called to get the status. They apparently JUST came in today... I'm sure they are beautiful but yikes. For the outrageous package prices offered, I could only afford to buy two poses, and my order totaled almost $350. The cheapest package is $249 for one pose! I think I ended up ordering 1 8x10, 3 5x7s and a few wallets. OUCH! I've had fantastic service at other local places & I'll be delighted to give them my money in the future instead.
Pros: great concept, nice photographs
Cons: rude, unfriendly, overpriced, overbearing, not kid friendly, bad customer service, stuffy
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