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Businiess name:
Computronics
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Review by:
citysearch c.
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Review content:
Just wanted to add my wonders about how people above can say Jacob is the man! Now, you guys maybe are relatives of him or friends, because he's and remain the worst service around ever!
Below my previous review.
Make a favor to yourself and please avoid this crazy man. Seriously. My experience with Jacob is been one of the worst I ever got.
I called him to replace a piece of my computer. I told him exactly the brand, the model, the piece I needed (and I know what I'm talking about, I've years of experience in this field). He told me the price and it was fine for me.
When I brought the computer I've several surprises.
First surprise: I had to leave a deposit of $70 to let him to buy the piece. But at the same time he told me he needed to check the computer to see if the piece was really broken.
Second surprise: I called him back after two hours and he told that for the price we both agreed he wasn't gonna replace the piece but he was gonna just fix it. I told him to *do not touch* the computer.
Third surprise: I told him I would have picked up the computer the day after and he told it was not possible since the computer was not in his shop anymore. The technician had took it.
From there on it has been worst and worst. I wanted to get back my computer and all the time he had an excuse to not be available with my computer at 10am (the only time I was available). He told tomorrow will be ready, but then he wasn't. This happened for three days. We have got a discussion and he told me: I don't care, call the police or be upset, I don't care.
Luckily I finally got my computer back. Another proof of how unprofessional this man is: they put a stupid sticker on my computer to write a note on. The sticker was very hard to remove, they had to scratch the sticker and take it out with some strength. Just unbelievable.
This man is completely insane, stay away!
Instead of solve problems he creates new ones!
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