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Businiess name:
Computronics
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Review by:
citysearch c.
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Review content:
This place is awful. Do not take your computer there.\r
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The problem with the laptop was that the computer would not work properly with the ac adapter. They claimed they had fixed it. They did not. I brought it home - only to realize the computer did not work properly. I brought it back and they said they would fix it properly the second time.\r
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They failed again.\r
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On top of that, they broke the springs on the latch that locks when you close the laptop. That means they were slamming the computer shut. After an hour of arguing (which included both the owner and his wife giving contradictory stories about the latch - one said it came in broken while they other said that there are no springs on the latch) and pointing out that they were lying to me, they agreed to to order the part and fix it. They did not. They even signed paperwork agreeing that they broke latch and they still did not fix it.\r
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They also left four screws out of the bottom of the computer. At first, they tried to deny doing it as well, both when I showed them the holes that were missing screws, they could not deny it. They also had the nerve to put multiple stickers advertising their store on my computer without my permission.\r
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If you take a computer there, you're a fool.
Cons: Knowledge, ability, customer service
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