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Businiess name:
Bernardi Auto Group
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Review by:
citysearch c.
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Review content:
I am very disappointed & annoyed with the quality of service from Bernandi Honda Auto Repair Division of the Natick Branch.
I am a loyal customer of Bernandi Honda Auto repair ever since I have purchased my Car. I had always gone to them for any repairs to my car even though they were costly. I had my car diagnosed on March 28,2012 for the following items and propose me there final charges for the check engine light, Intermediate Schedule maintenance along with clip that needs to be changed for the back seat. The customer service informed me that it will cost $1311.84.
I received my car fixed on the same day after the proposed repairs at 13:30pm & paying the cost of $1311.84. The very next day the check engine light showed up.
I informed the customer service department & they stated that they can a check up only on April 4, 2012.
Consumers and readers please take a judgment on their quality. Please note that they have received a customer service award for 2011 & they are BBB Accredited.
I will comment further on this after I get my service checked on April 4, 2012.
In short, I am annoyed & very disappointed & regret being loyal to BERNANDI HONDA –Auto Repair Service Division of NATICK.
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