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Businiess name:
Forever Young Laser Medical Spa
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Review by:
citysearch c.
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Review content:
There are several flaws in Forever Young practices:
1) Forever young ONLY wants your money
2) the sales people are either not paid enough by the hour or are pushed to be extremely persistent until you buy something, Anything. Once you've paid, it is as if you do not exist anymore and customer service is out the Window. There is no sense of customer service instilled in these overworked, and commission-based managers who run the day to day operations at this ""MED-spa"".
3) there is nothing MED about this spa. there are no doctors or professionals on staff (except one RN) and they do not use proper procedures for certain treatments such as pixel. My friend received pixel at a spa near Bridgeport and they actually numbed her skin and guided her on what meds to take, prescribed the meds, and called her daily to check on her. Forever young does not numb anything. It feels as if you're face is burning and on fire during the procedure AND after - for a week! No warnings, check ups, or meds are given to help pacify the pain.
4) when you make an appointment here, be prepared to wait for 1-2 months because they are always ""booked."" Funny, because I watched another woman buy a package in front of me and she got in within a week! When i asked for an appointment it was for 2 months out. if you cancel an appointment, be prepared to wait another 2 months to get in.
5) the ethics are obviously lacking in ownership and management, which eventually affects the staff which is apparent due to the horrible employee turnover. I have never seen the same girl there more than 3x because they always end up quitting and you hear about how much they hate working there during your treatment
6) there is no such thing as a refund or a corporate office. The corporate office is made up of one girl who claims she is the receptionist and cannot help with anything. I asked for a refund prior to getting ANY of my treatments due to being treated horribly by one of the managers who did not have time to talk to me AFTER I paid her and she claimed there are no refunds. This does not change her attitude but surely will not buy my business.
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