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Businiess name:
Serafina
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Review by:
citysearch c.
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Review content:
My wife and I are from St. Louis and had heard that this restaurant was phenominal. We had reservations for 7:00pm, but the table wasnt ready so they asked us to step into the bar to wait. The bar is small and there wasnt anyplace to stand so we were half way out the door. After 30 minutes we managed to get to the bar, ordered a drink which took another 20 minutes to get.
After an hour and a half, we were seated at the finest table in the house at the top of the ramp by the hostess station. Everyone that checked in or went to see the hostess had their ass in our table, it was that close. Luckily for them, the fire marshal was off because if there was a fire, this AFTER THOUGHT of a table was surely in the egress to get out.
We ordered dinner, my wife had the butternut squash ravioli that was swimming in the same water that it was cooked in and I had the burnt beef short ribs. By burnt, I mean they were charred on the inside and out, no flavor but the goo they slopped on top of it. The polenta cake under was dry and more like a petrified frisbee.
We wanted to sent it back, but our waitress was too busy doing something else and never came back until the meal was cold and we were just pissed off. The people behind us actually asked for their check when we sat down and got theirs when our dinners came.
Now they are probably saying that it was Valentines rush, but why is that our problem. They've been in business long enough to know how to do this, but obviously they forgot how. We wont be back. You can get a better meal at The Olive Garden for a hell of a lot less and better service.
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