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Businiess name:  Serafina
Review by:  citysearch c.
Review content: 
Our hopes were high, we'd heard great things about Serafina. We were looking for something exactly as advertised.\r \r But here we are, a Tuesday night and we're still feeling the 'sting' of a shockingly rude and disturbing experience at Serafina Restaurant last Friday evening. \r \r In fact, my husband and I were certain we had starred in a new version of Bloopers . . .\r \r Here's what happened: We asked our server for his wine recommendation and ordered a bottle. When two glasses finally came, we 'laughingly' said, ""oh, we thought we ordered a bottle."" ""Well, it costs the same,"" he said. \r \r OK. So, we ordered the antipasti for two, and entrees of free range chicken and a pumpkin ravioli. ""Good choice,"" he said.\r The antipasti arrived after the wine was long gone, so we ordered two more glasses. We tried to enjoy the sad offering of olives, a parmesan crisp, 2 small and unremarkable dolamatess -- pricey, meager, not even good. Still no wine; just ignored for 20 minutes, (or longer?).\r \r We talked, we laughed, we got uncomfortable.\r \r We had been there 45 minutes. Our server noticed us and said, ""have you ordered yet?"" \r \r We should have gracefully left; ; but no, we ordered all over again. No apology from him, at all.\r \r Finally, we received: cold, pasty ravioli -- dry, almost fillingless, served with possibly three hazelnuts. The free range chicken should have been free. \r \r The hefty bill was hastily plopped down, unsurprisingly reflecting nothing for the forgotten order, the wine mistakes, and needless to say, the poor pacing and neglect. \r \r We found ourselves on the street, hungry, feeling a bit abused, and wondering what had just happened. \r \r It had to have been Bloopers; had we been pranked? Can we just say it was a joke?\r \r Until the final 'reveal' -- let's just say Serafina must be some odd version of The Emperor's New Clothes. Truth is: Serafina Restaurant on 1/26/07 for us was perfectly terrible, and that's all there is to it. Pros: versatile menu Cons: service, preparation and presentation, pricing, uncomfortable seating

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