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Businiess name:
Serafina
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Review by:
citysearch c.
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Review content:
Our party of 5 had high hopes for Serafina's sunday brunch. Unfortunately, the series of events that followed after walking through the door slashed all our high expectations. We called in and made reservations and ended up having to wait 10 minutes anyway for a table in a half empty restaurant. Then after being seated, it took 15-20 minutes to get our coffee (which was WAY too strong and tasted burnt... we're all coffee drinkers and none of us could stomach it). After another half hour or so, our waiter non-chalantly took our order with the kind of enthusiasm you'd expect from a night shift Denny's waiter. A good hour later our food came. And during that excruciating wait, our table was completely ignored, except for the guy who refilled our waters one time. The portions were small and expensive, and two of us recieved our food 5 minutes after the other three. When we were all just about done eating, waiter came by and asked if we needed any ketchup or tabasco. We said no, that we were almost done. Another large chunk of time went by, so we asked for our check and it never came. Anyway, to sum it up, this place completely infuriated us. The service was poor and unapologetic, the food was just ok. I will NEVER go back, and I'd definitely never recommend this place to anyone. It's really upsetting when a restaurant thinks they can charge those kinds of prices and provide lackluster service. At that point, who even cares about the food?
Pros: Nice atmosphere
Cons: Where do I begin...
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