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Businiess name:
Dallas Dodge Chrysler Jeep Ram
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Review by:
citysearch c.
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Review content:
I only gave them 1 star because I had to. Otherwise they wouldn't haven't gotten any.\r
I should have learned my lesson the first time they screwed me out of a bunch of money.\r
I took my Jeep Cherokee to them because the air conditioner stopped working. They refilled the freon and added dye to help locate a leak if there was one. I called them a week later to tell them it wasn't working again. I took it back, they couldn't find a leak, so they refilled the freon AGAIN and sent me on my way. One week later the air conditioner quit again. I took it back and they said there was probably something wrong with the condenser, so they replaced it. A week later, it quit yet again. I took it back and they finally discovered a crack in the evaporator core under the dash. \r
Ok, if they would have done END-TO-END testing to check for a leak the first time, they would have found this. That kind of testing is BASIC troubleshooting. I expected they had done that, but I guess their so-called A/C 'expert' is no expert after all. It scares me to think that all that time I was inhaling freon in the passenger compartment.\r
I dropped my car off with them again because the voltage meter pegged out and the 'check gauges' light came on. I just called for status and they are JUST NOW doing the diagnostics that will cost me $120. I dropped my car off at 6:00pm on a Monday and it's now Wednesday at 2:00pm. NEVER again will I take my car to them.
Cons: Everything about the Service Dept
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