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Businiess name:
Lajolla Express: Airport Shuttle Service $30-45 Just You
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Review by:
citysearch c.
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Review content:
We used this shuttle service last weekend to get to and from the airport. The ride over was great. However, the evening before our flight home they called and told us that they could not pick us up because their airport privileges had been suspended and that we would need to arrange for alternative transportation home. We called them back and spoke to the owner, and he told us that they couldn't pick us up, but that they'd have their airport privileges back in September and that we could use them again then. We asked him how we were supposed to get home, since they called us at 7pm and it'd be hard to find another service on such short notice while we were in another state. He told us that it wasn't their problem and then hung up on us. As a result, we got stuck with a $65 cab ride home! Do not use these guys, they clearly don't care about the customer and whether they complete the job that you hired them to do!
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