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Businiess name:
Natural Touch Photography
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Review by:
citysearch c.
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Review content:
We were late on hiring a photographer for our wedding, Guillermo Quiijano did a free engagement session and we gave him a $1000 dollar deposit to secure our wedding date. Upon seeing the pictures I cried they were so awful. He also had promised 2 photographers at the wedding and later recanted and stated only 1 would be there because of the busy season. After having another session with another photographer and the pictures 100% better we decided to cancel with Natural Touch. Immediately I knew we had a problem. Before even advising of our decision it took nearly 2 weeks to get a hold of him. I called and left messages every day for 2 weeks and then finally sent an e-mail. Still no response. Three more e-mails and I finally received a response. He was keeping $500 of the thousand we gave him but promised $250 of that $500 would go to products, prints or more photographs and would return $500 to us. He said he could not give refunds during wedding season because cash was too tight. That was in May, here we are in August and after basically harassing him via phone and e-mail he sent us a check yesterday for $400, no arrangement for the $250 in product and $100 short of our refund. We have been calling him non stop for the last day and leaving messages with no response. If you want a shady business man who will tug you around and crappy photos then this is the man for you. Other wise I would advise to steer clear of this business and of Guillermo Quijano. He has caused nothing but frustration since meeting him. I will be filing a complaint with Better Busines Bureau and the Attorney General.
Cons: many
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