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Businiess name:  Direct Auto Mall
Review by:  citysearch c.
Review content: 
From the headlines, you should already know, this is going to be the worse dealership ever. Don't say I did not warn you. This dealership is a scam. I am surprised that they are still in business. I must've of spoke to everyone there. They are friendly when they want you to purchase a car, even then, they don't listen to what you say. They care about pushing cars. Everything about this dealership is BACKWARDS. The prices they have ARE not the prices they are really. No one communicates with each other. Spent 3 hours talking to someone, to fix the problem that THEY created and the next day we get the same phone call we recieved the past 2 days. Are you serious? This place is horrible. And these good reviews taht I'm reading on the internet about this dealer, is probably, people that work there. Because there is no way...2 stars for them is even possible. I would take my business elsewhere, if I had read reviews on them. Save yourself the hassle and go to a real dealer, who knows what you want, and trust me. You are not getting a deal. My experience? I could write a novel, but I'll give you the jest of it. Told me my car would be ready in a few days...okay. WEEK AND A HALF LATER. what did they do? Fixed one thing on a list of things, they promised to have and do. The one thing, that was important, was the ONE AND ONLY thing they did. ""Oh we make sure, everything is spotless, we buff it out, and make everything look like new"". I walked around the car, and gave the positions on what needs to be buffed out. Was it? NO. Car came to us, a week and a half, after SITTING ON THE LOT, DOING NOTHING TO IT. The day of delivery, no one knows anything...passing the buck. Car comes with less than a half tank of gas and dirt. So they can make sure, we don't see the STILL REMAINING IMPERFECTIONS THAT WE ASKED THEM ON PAPER TO FIX, OUR AGREEMENT FOR THE CAR. They are full of it, will say anything to get your money and then, forget about you and use every excuse in the book to save their behinds. Then gives us a phone call to tell us to take the review off the internet. Legally...you try buddy. So that just goes to show what kind of business they do and how much they honor their customer satisfaction policy. If i can give them negative stars, I would. I agree completely with all the other negative posts. I wish i read them, before I decided on a car at this place. I never in my life, encountered so many empty minded individuals, who do nothing but make poor excuses for their untimely actions. But I know, with all satisifaction, with all these reviews, these people won't be in business for too much longer.

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