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Businiess name:
Bobby Jones & Son Tv
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Review by:
citysearch c.
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Review content:
THESE PEOPLE ARE A RIPOFF!!!! STAY AWAY! STAY AWAY! Goatman2000 is obviously a Bobby Jones employee. I know other people that have used Bobby Jones and they have all had bad experiences. I recently took my home theater receiver in for service. They told me they would call me with an estimate (after collecting $40 up front of course). After two weeks I never heard from them, so I called them. They had not created an estimate. I called a few days later and they tell me it's going to be another $85. I give them permission and then have to wait another two weeks for parts to arrive. Long story short after having my receiver for over a month, talking with a different person every time I went in, not bothering to call me and then lying to me that someone did call me about the status of my repair, I pick up my receiver and now it has a speaker channel that doesn't work. They said they would fix it but they have to order the same part over again and I would have to pay for the part, not to mention wait another month to get the part and have it installed. THESE GUYS RIPPED ME OFF $120! Now I have to send my receiver to a reputable service center for repair. After complaining to Onkyo about their service (which they have received several complaints about Bobby Jones) they have removed them as an authorized serivce center. \r
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I knew I was in trouble with these people when I overheard the manager at Bobby Jones talking to the IRS followed by his lawyer. \r
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****DON'T GET BURNED, DO NOT USE BOBBY JONES ELECTRONICS ****
Cons: They don't call you and then lie that they did. Very very slow in repairs and don't complete repairs. They should not be in business!!!!!
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