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Businiess name:
Autopark Honda
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Review by:
citysearch c.
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Review content:
Cheryl Furcini is -exceptional- as a service advisor. We dropped off the Honda Accord at 7:15 a.m. and asked to have the alignment check and key fob fixed, this in addition to the firmware upgrade. Driving the Honda Pilot over at 5:30 p.m. the same day to pick up the Accord, we noticed some considerable steering difficulty and a loud noise come from the steering assembly.We picked up the Accord, were shown very clearly the alignment issue(hey, only $80 for a 4-wheel alignment! Bargain!) by Cheryl, and then it was clear the key was still not working. Cheryl got it fixed PRONTO while we stood there. Gratis. She diagnosed the issue and had it fixed. I then asked if I could drop off the Pilot ---this without an appointment. It was clear they were very busy; however, Autopark Honda promptly agreed to take a look at the Pilot. Talk about great customer service. Kudos Cheryl. Kudos Honda Autopark! We'll be coming back.
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