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Review content:
Just left Silver Sake SO disappointed. \r
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First, my husband and I have been customers for 4-5 years and generally get take-out, although we go in occasionally. Tonight we were able to get sitter and go out. We were very excited when we got there and were greeted appropriately.\r
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However, the service was terrible and I left wishing we had spent our night out somewhere else. It appears that although we probably spend about $600+ there a year, we are not ""VIP"" enough to rate any attention if there are more important customers there (which there clearly were tonight). \r
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Although they seemed to recognize us and greeted us when we came in, we basically had to beg for any type of service after. I asked for water twice, and then they only brought for me and not my husband. My husband sat for at least 15 minutes having finished the beer and sake we ordered and no one remotely cared or even glanced in our general direction (despite our placement right next to the register and kichen). I finally poured half my water in his empty beer glass. \r
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We were there 1 1/2 hours and had to get 2 rolls to go because everything took so long. We got 3 appetizers to our table in the first hour+ and had to assault our ""waiter"" to order more. With 15 minutes before we had to leave we asked if our salmon nigiri was ready and it had not even been ordered. Then, the rolls that were to-go came for dine-in. \r
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Although the food was good, I felt so mistreated when I left it didn't matter. Apparently, unless you are favorite at the bar, plying everyone with sake, you are treated like less-than. And we've actually done that several times but there was no seating at the bar tonight. Yet, the shots, food, and drinks kept pouring out to several people at the bar during the course of our ""dinner"" while we were basically invisible the whole night.\r
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Overall, I left feeling unappreciated and ignored. And a little angry. Although the food is good enough for take-out, I won't go back for dine-in. It totally ruined my rare night out. And, my husband always overtips for take-out in my opinion. That is most certainly over. The theory was that if we tip well we'd be treated well. Ha. Clearly of no consequence. Nor were the free girl scout cookies I brought tonight for the Silver Sake folks. I think the reception was ""I don't even like Thin Mints."" Oh. Well F you. I""ll be sure to remember that next year. Sorry to try to do something nice. Wish I could have taken them back before I left. \r
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Next time I'll drive downtown to Zen Sushi. They're better anyway, it would probably be faster, and I know I'll get good service. Lesson learned. \r
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And p.s., don't be fooled by the delivery ad. They have never agreed to deliver, depite our close proximity, and have either been ""too busy"" or not had a delivery person for years now. I have asked for delivery and been denied at least 5 times.
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