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Businiess name:
Orange County Appliance Repair
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Review by:
citysearch c.
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Review content:
I called OC Appliance Repair (Smith Bros.) because my washer was not working. A technician came to fix it for a cost of $296 for a lid switch. After he left I did a load of laundry but the liquid fabric softener dispenser now did not empty. I had not had a problem with this before, only after the tec. was here. So I called and explained what the problem was and set up another appointment. The day of the second service, I called and said I wanted to make sure that I was not going to have to pay for another $70 service call fee because the problem was obviously caused during the last service. The owner was extremely rude to me and made it sound like I had broken the dispenser and wanted them to fix it for free. This was definitely NOT the case and I don't appreciate being spoken to the way he spoke to me. I would NEVER recommend this company for anyone to use. There are many other companies that can do the job without being insulting and rude. To cut a long story short, they refused to send out a technician to rectify the problem.
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