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Businiess name:
Hampton Roads Finance Corporation
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Review by:
citysearch c.
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Review content:
After missing my September payment due to illness, I began receiving daily calls from HRF telling me that I was late and that they intended to come and get the vehicle. I am more than willing to make a double payment to get caught up, but was told that if they did not have the payment by 10/15/08 that she would have no choice in how the auditors would choose to handle my account. I was also told that I broke the law by moving to another state and not notifying them the day after I moved. I was told that I defaulted on my loan by moving the vehicle across state lines without written permission from them. I am just hoping that they will accept my double payment and not come to take the vehicle. I will never recommend that anyone else finances a vehicle from these idiots. While trying to talk to customer service to set up a payment, I was told that being in the hospital does not excuse me from making payments and is not an excuse that they will accept.
Pros: They will help you get into a car if no one else will finance you.
Cons: Customer service is very rude and will not work with you to help you get back on track.
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