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Businiess name:
Hampton Roads Finance Corporation
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Review by:
citysearch c.
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Review content:
Reading over this review by other customers, I learned that Hampton Roads finance company isn't even a seperate company than Hall. That is very misleading to think that they don't do in house financing when in away they actually do. I wrote this to Hall after my experience with them. I was mislead to think they were a seperate company as well. \r
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I had a very bad experience with Hall Pontiac and Hummer and will never buy a car from them again. You don't try to get over on people inorder to get commission. I would like to think people are humane enough to make judgement calls, even when it calls for going over your call of duty as a company. I bought my car back two days after driving off the lot and was told ""the way I see it this car is yours"", by the financial manager. I was told I had a contract on several occassions and was told I didn't on others. It was up until the seventh day that I was told this information. This was after bringing the car back in two days. The financial managers job is to make sure you can afford what you are buying and give you the best options without being objective. I learned that this is not particularly so at Hall. \r
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The car was certified, as they stated, but the rotors and the breaks on the car were bad. After driving the car around it was racing, like the transmission had problems. The windows rolled up when it felt like rolling up. I drove off of the lot with a cerified rejection sticker. I am a single mother and needed a car, but shouldn't have gone over my head. That is why so many people fall in debt, but after the sale it isn't anyones problem, but yours. Even within two days of getting the car.
Pros: Initial approach
Cons: Lasting approach
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