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Businiess name:
Hampton Roads Finance Corporation
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Review by:
citysearch c.
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Review content:
Why dont they ever pick up the phone?? I have been calling got 3 hours trying to pay my car paymant. the last time I called they told me that they didnt take CC payments anymore and that I had to use a check....So I went and seeked high and low for a check...(really who has checks??) so I couldnt find one, so I call back 50 times and no one picks up.......call back and hour later still no one. Then I call back again and the attandant transfers me to the acct mngr and I get her voicemail... By this time Im like WTF!!! OMG where are you guys?? So I call back still know one is home....then finally I get someone....I tell her I cant find my checks but here is my acct number and R#, and a check number....she is like NO, I need and real check. it has to be right in fromt of you...So Im like what dfnc do it make I mean its not like im putting it in your hands. why cant I just give you the info...she just wouldnt take it. Now I have never been late, I pay on time every month, you dont take my normal payment witch is CC payments b/c you cant afford to pay the fee, so now you cant take my checking info....wow. You want me to money gram it.... I dont think so. I mean I gave up, I still havent paid it yet I m just going to have to waste my gas and drop it off at there office. (thats what she suggested Oh and FYI they don’t give you change so make sure you have the full amount!
Cons: Everything
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