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Businiess name:
Caliber Collision
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Review by:
citysearch c.
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Review content:
I took my car here after an accident and was told that it would be ready in four days. I called the day it was supposed to be ready and they made me feel like I was hassling them. They told me that it would take a couple more days so I waited two days and when I didn't hear from them by the end of that day I called to see if it was ready and again I got attitude and I was told that it would be ready the next week. The same thing went on a few more times of them telling me a day and me not hearing from them. The end result was that my car took more than a week longer than they had promised it would take and they never once called me to tell me when it would be ready or when it actually was ready. I just had to keep calling them and the last time I called it just happened to be ready even though I specifically asked them to call me when I could pick it up because I was tired of calling them every time it was supposed to be ready. I also got attitude from the receptionist every time I called even though I didn't complain once. When I finally did get to go pick my car up they had done a poor job fixing it. They took the front bumper apart and replaced the headlight but it no longer fits in place. It's sticking out and even though I should go back and have it fixed properly I am too frustrated to deal with them anymore.
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