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Review content:
I saw the Blue Moon Restaurant on Food Networks Guy's Big Bite. My husband and I decided to try it for breakfast. The owner was there, and we wanted to say hello but were brushed off like we weren't important. Just like on the show Big Bite, she had an attitude and was rude. She was carrying around her dog in her arms and letting the dog eat off plates of food in the dinning room. The little terrier was let to roam the place and ran up to other people eating and barked. The waitress, who we found was named Mallorie, was not very friendly at all. She told us the wait would be only 10 minutes but we waited nearly 2 hours. She was rude to her kitchen staff, and kept blaming them for mistakes that were really hers. The bus boy looked like he wasn't even old enough to be employeed and barely even did his job. He dropped his glasses in my plate of food, and barely even apologized for doing so, after knocking my drink into my lap as well. Some of the other staff, spent the morning yelling in spanish at each other, and probably talking about me behind my back. I felt very uncomfortable and wanted to leave. However, I was told since I had already ordered I'd have to pay either way, so I waited it out.
My food was brought out to me by one of the cooks. She was the only pleasant person in the whole staff. She was bouncy and bubbly and quickly filled all my needs. She apologized for the rudeness of her co-workers and brought me a cinnamon roll as a piece offering. She even chatted with me a bit, and made me feel more at home. It turned out, she had Crohn's Disease like I did, so she was able to recommend some menu items that might not upset my touchy tummy. She took the time to correct what was wrong with my order, and made sure our drinks stayed filled for the meal. She even brought us to-go boxes, knowing we would have leftovers. She said it wasn't in her power to do anything else, but she would mention our concerns to the owner after we left (as not to embarass us), so she made me feel better about the situation.
Our food was good. Just most of the staff was bad. If it wasn't for the sweet cook, I don't think we'd ever return. But, since she assured us it was just a bad day, we will return again when I know she is working. I hope she gets a better job at somewhere that will appreciate her good people skills, because most of the staff was incredibly rude.
So, in short, good food, rude staff with the exception of the sweetie who looked overworked in the back.
Pros: friendly chefs, decent food
Cons: nasty waitress, long wait, pets running amuck
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