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Businiess name:
L'andana
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Review by:
citysearch c.
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Review content:
My husband and I went to L'Andana for our wedding annivesary. We arrived on time for a 6:00pm reservation and the place was not yet busy, yet they insisted we valet our car despite the fact that the parking lot was empty. After we paid our check and gave the ticket to the valet to retrieve our car we waited in the freezing cold 5 minutes, 10 minutes and then they came to tell us it would be ""just a little while longer as the car was stuck on a patch of ice..."" The patch of ice turned out to be our car parked in a snowbank between a building and another car. Other patrons of the restaurant had to yell at the valet and the restaurant ""manager"" to stop trying to get the car out before they did real damage. After 45 minutes we insisted they call a tow truck and we waited another 20 minutes, without ONE acknowledgement from the manager. The tow truck was never called and no one ever said a word. After nearly an hour and a half after we finished our meal, our car was freed and the rest of our evening completely ruined. We missed the show were heading to after dinner and ended up going home early with frost bite and stress induced indigestion. We complained to the owners and received a phone call from the General Manager who was just as unconcerned as the unattentive and unprofessional people on staff at the restaurant that night. In a tough economy if you are looking to spend a hefty amount on a nice dinner - do yourself a favor and go someplace where the service is top notch and you get your money's worth!
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