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Businiess name:
Georgetowne Inn
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Review by:
citysearch c.
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Review content:
We visited Georgetown on Saturday night. We had 7:00 reservations and were told to wait upstairs in the lounge. When we sat at 7:41 I think the hostess forgot to inform the server she had a table because it took several minutes for ANYONE to come to our table. We found out our server was also just seated with a party of 13 and we were made to feel like an ""inconvenience"" rather than a ""customer"". Everything went downhill from there. We ordered a bottle of wine and they brought the cheeseboard. We ordered an appetizer and our server was ""lost"" again. By the time we ordered the main course it was after 8:30! We then received our soup - 18 minutes went by before we received our salads. Then the main course; how exciting! UNFORTUNATELY our son's grilled salmon was the ONLY dish prepared correctly but was lukewarm! Both my husband's and my steaks were ordered medium; his was Medium-Well to Well and mine was COMPLETELY well-done! Of course trying to find our server to inform her would have put us there until midnight! Then we received our check and it was wrong! She had given us the wrong check and put our gift certificate on THAT check! She brought us a check back where she tried to deduct the gift certificate off the line items on our check; which means we NEVER saw an accurate dinner check! Seriously the ONLY things positive about this experience was the wine and the view! And of course sharing the evening with my husband and my son. I tried to contact the owner and was told they would get back with me but, to no big surprise, NOTHING! I don't understand how people can give this place such a rave review if it is any indication of our experience. Shame on Georgetown for at least not having the courtesy to call me back! Bad business since there are too many places in the Greater Pittsburgh area to spend nearly $175 on a dinner for three people!
Pros: View only - not Ambience as VERY loud on first floor!
Cons: Food preparation and quality, Service, and noisy atmosphere - NOT Romantic!
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