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Businiess name:  Professional Roofing & Exteriors
Review by:  citysearch c.
Review content: 
This company's name is an oxymoron, they are anything but professional. This company changed the estimate 3 times from what they originally quoted, then wanted to wait for price increases on product before I signed the contract; and then wanted to raise it even after the contract was signed, ""due to 'price increases' again"". I had requested an upgraded material, and modifications to deal with existing issues with the roof, and the prices quoted were in line of what they should have been. This is where the good news stops. The materials that they brought out were wrong to begin with. After informing them of the problems, it took an additional week to get the right materials (I guess small in proportion, since it took 3 months to get the job done). They started the job, removed ridge venting that was already there and shingled over the open void, without replacing it... and to boot, they didn't put any support behind it. After catching them doing this, (they were supposed to be putting ridge venting on the whole roof) there was finger pointing from everyone in the company. The foreman said it was the secretary, the secretary blamed the salesman and foreman. The gutters were blocked and were not allowed to drain properly because of the new shingle installation. According to them, this was my responsibility and my problem. Water backed up under the shingles and leaked inside the house as a result of no ice and water shield, so apparently there was no mid-roof inspection done. After the roof was completed, I was asked to pay an additional $2500 in items that the insurance company ""would not cover"", even though their contract stated that the stated amount was all I was required to pay. Now mind you, that this figure was almost double of what was very first quoted amount was, and the upgrades I requested were only $2000. After speaking to the insurance company, the requested additional amount was never requested or communicated to the insurance company for approval, so they declined it. This was all submitted to them after the job was done. The warranty does not seem to be worth the paper it is written on, since I have been dismissed twice. STAY AWAY from this company. The only reason there is one star, is because you cant rate ""no stars"". Buyer beware! Pros: None that can thought of Cons: Sub-standard work, did not complete job

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