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Businiess name:
Ooshirts
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Review by:
citysearch c.
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Review content:
This company is bush league. I spent half a day running around trying to get a rush tshirt order done because Ooshirts failed to deliver on their promised delivery date. That's where the fun began.
A call into their toll-free number will most likely go unanswered 99 out of 100 times, but on that 1 time mine was answered the rep told me she would locate my shirts at a local printer (this company just sources to printers in your area so what they actually do from a house is beyond me). Strangely she then informed me that company policy would prevent me from actually going to the printer and picking the order up. Upon telling her this was unacceptable she told me I'd get a call back within the hour. Days later I'm still waiting for their call. Emailed too. No response. Left VM. No response. I'd like the hours of life back that I spent listening to this company's hold music. I thought my cable company has the worst customer service imaginable, but Ooshirts managed to slide easily into 1st place.
Luckily I found another company in my city to print same-day (at twice the cost I had spent at Ooshirts) but clearly you get what you pay for.
I'm left believing that all these good reviews are written by Ooshirts staff. When you buy from them and your order is not delivered in a timely fashion and you get abysmal customer service don't say you weren't warned. Unbelievable.
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