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Businiess name:
Made In Kitchen - Asian Bistro
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Review by:
citysearch c.
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Review content:
If you want a restaurant that is easy on the eye, but vents their frustrations on you--the customer--than this is the restaurant for you! Many of the waiters did not speak English very well, fortunately, the waiter was able to get somebody else who spoke English more fluently to answer our questions. However, most of the waiters/waitresses there didn't seem like they knew how to do their job. I dine there in a group of eight. When it came time for the bill, we asked them to give us separate checks. It was understandable that it would have been easier on the waitress had we mentioned that when we were ordering, but that is--by no means--make it acceptable for her to give the customer(s) an attitude when trying to communicate that fact/request for our future reference. Our waiter was apparently unable to split the check himself, so we were presented with another person, whom seemed to be a manager or supervisor. She brought over a notepad and attempted to split up the dishes, while venting her frustration right in front of the eight of us with her continuing sighs and fidgetting of her pen and feet. Finally, she released her frustration with, ""next time tell us before you order that you want the check separate; it's just easier that way."" Had she said something like, ""I apologize that this is taking so long, it would be quicker if we had it split up while you were all ordering, but let me just write down what each of you ordered, and I'll be back as soon as possible,"" I would have been impressed rather than disappointed. As a waitress, she should know that she is to keep the customer happy. Telling the customer what they should have done so that HER job wouldn't be harder would not please the customer! I worked in customer service before, and I still believe that it is necessary to remember to the put the customer first.
Pros: Ambience
Cons: group service, street parking, inexperienced waiters/waitresses, not much variety in food
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