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Businiess name:
Gossett Volkswagen
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Review by:
citysearch c.
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Review content:
Visiting Gossett VW on a Saturday upon the personal recommendation of a neighbor, I saw a new VW Jetta that struck my fancy. The salesmen said he would 'hold' it for me until Monday with a $1,000.00 deposit. After 5 hours at the dealership, we were tired and ready to leave. We also signed some purchase papers prematurely (shame on us.) Sunday morn, I realized in a panic that I had made an emotional decision and e-mailed and phoned the salesman. He informed me that we ""bought the car"" since we had ""signed the papers."" Not too happy, we visited the dealership first thing Monday morn and spoke with the Controller (Mr Meisemann) who could not have been more polite and professional. Since we had not yet taken possession of the Jetta, he instructed the business manager to credit our VISA. The credit appeared in 5 days. If I were to purchase a VW or a Bentley (in my dreams!) I would not hesitate to do business with Gossett.
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