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Businiess name:
Sound Of Tri-State
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Review by:
citysearch c.
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Review content:
i like your service very much but the fact that ups did not heed to my instructions and my package was returned i had to pay the shipping cost not happy about that
RESPONSE FROM Sound of Tri-State:
Mr. Gadegbeku,
Sound of Tri-State appreciates your review. We are pleased to hear that you are satisfied with our service. It is great to know that we have a customer all the way out in Minneapolis!
Please accept our apologies in the mix up with UPS. We did in fact make a note in our invoices and with UPS to follow your shipping instructions. Unfortunately, at times situations like this occur. We value you as our customer and hope to have your business in the future.
In the meantime, please bear with us as our shipping department is growing and with that, we are hoping to expand our shipping options to ensure our customers are always satisfied.
Thank you,
Sound of Tri-State
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