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Businiess name:
Go Wasabi II
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Review by:
citysearch c.
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Review content:
GoWasabi has been the local sushi place my girlfriend and I go to. The food isn't bad, (but it's not great either). When I first started going there, the service was good. They'd great you at the door, promptly sit you and give you tea and water as requested. However, over the course of the year, we started noticing subtle changes particularly with the service. We would have to flag down the bored looking wait staff to refill our tea. Our cups would constantly be leaky. We'd wait a long time to get the checks. \r
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Now, the two of us are the patient kind, and we understand that when a restaurant gets busy it's just part of the norm. But last night definitely goes down in our book as the worse service ever. Aside from us two, there was only a party of 4 in the restaurant. \r
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You'd figure with two wait staff on hand, and 6 patrons in total, you'd get served rather quickly. Oh how wrong we were! We ordered one appetizer, one hot entree and two rolls. My friend's hot entree came out before my two rolls, and I had wait an additional 20 minutes to receive my two rolls. \r
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When I asked the waiter when my two rolls will be coming he automatically said 'five minutes' without even checking with the sushi counter. 10 minutes later, I had to ask again, and was given the answer 'it's on its way.' When I reasoned with them that my dining partner already received her hot entree and was halfway done eating, and all I ordered was two rolls, the wait staff finally got the idea that maybe they should be trying to get me my order. And let me say that the sushi chef was rather annoyed when the wait staff asked about my order. Oh, I'm sorry, I didn't mean to make you do your job! \r
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The icing on the cake was when we asked for the check. The waiter goes 'sure' and walks to the front. 10 minutes later he walks to the back of the restaurant and starts chatting with the waitress and totally forgot our request. \r
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It's a shame that this place has fallen so far. It seems as though management has changed hands and the new owners could care less about the patrons that dine there. My friend and I left the place feeling very frustrated.
Pros: decent sushi and hot entrees
Cons: service that's gradually gotten worse
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