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Businiess name:
Octagon Cafe
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Review by:
citysearch c.
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Review content:
On several occasions we've attended the Friday night jazz event hosted by the Fountain Hills Community Theatre. I can't say enough good things about the music, it truly is a great experience and an outstanding value. Typically, you'd need to stay at a high end resort to hear these cool jazz cats perform. \r
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Unfortunately, I can't quite extend the good review to the venue itself. If you visit the Octagon Cafe during a quiet time, the food isn't bad but it can be hit or miss. The prices aren't outrageous but they are consistently understaffed and at no time is that so evident as during Friday Night Jazz. The few staff members Jim has were running at breakneck speed to keep up while Jim was standing around snapping his fingers and giving glares instead of helping. To see an owner treat their employees to this standard is a serious turnoff and does not invite me to spend money there nor recommend it to a friend. In fact, I'm highly inclined to share knowledge of how he handles employees with everyone I know. \r
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In reading other reviews about the Octagon, I see my conclusions are not unique nor was this an isolated 'off night'. An article written in 2007 indicated Jim has no restaurant experience, and it doesn't appear as though he's learned much in the last 4 years. Patrons were getting cranky at the lack of seating and cramped quarters while 1/2 of the restaurant and the entire patio was closed. Granted, it was a cool evening, but I also noticed four space heaters not being used that could have solved that problem. Harsh fluorescent lighting gave the place an institutional feeling. The beer was warm and the margaritas tasted of household cleaner, assuming you could even get one. \r
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In closing, save your money and visit La Scala or the Euro Pizza Cafe in the same complex, those folks are running a tight shop. And speaking of Euro Pizza, I formally cast my vote for FHCT to see about moving Friday Night Jazz to that location. The food, beverage, lighting, atmosphere and most importantly attitude are much more in line with musicians of this caliber. Venue is a close second to the act, and when the two are inline something truly remarkable and memorable is formed. \r
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K
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