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Businiess name:
Stan's Heating & Cooling
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Review by:
citysearch c.
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Review content:
Our a/c stopped working on Thursday night. We called first thing Friday morning and were told that the schedule was full. The only appointment left was after 5pm.
My toddler and I spent all day trying to stay out of the house because it was 87 degrees inside.
The technician finally arrived at 7:30 p.m. He said would call beforehand, but he did not. He later said he had the wrong number. Then he said he was told he did not need to call first.
He told us our circuit board was fried and there was nothing he could do about it. It was Friday after 5pm, and there were no parts places open. He said we were out of luck until Monday, and that we might need to get a new air conditioner altogether.
We spent a miserable night with fans blowing thinking this is how it would have to be until Monday. It was going to be a long weekend!
I called another company Saturday morning. They came within two hours of my call. They agreed that the circuit board was fried, but they found a way around the problem so that we could have air while the right part was ordered.
The price for the part from the second company was $40 cheaper, plus they waived the service charge because we were buying a part from them. They were friendly, and the technician told us that he would never leave us without air. It's July in Texas! And we have a toddler!
So, do NOT use Stan's. They are overpriced and not helpful. Go with Christian Brothers instead. They offer better prices, faster service, and the real solution to your problem.
Pros: They came out the same day we called.
Cons: They left us over the weekend without a/c.
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