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Businiess name:
Atlanta Auto Max
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Review by:
citysearch c.
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Review content:
SOLD CAR KNOWING OF REAR DIFFERENTIAL ISSUES AND NOT INFORMING SELLER\r
purchased 06 chevy impala on 07/22 for 6500 cash.. advised the car was in great running condition. they fixed brakes which were scrubbing before purchase was final. The following morning i called informing of the awful noise coming from rear of car and they advised me to bring it back in on Monday and let them make sure brakes (which they ahd replaced at time of purchase) and catpillars were ok. On Monday 07/24 car was taken back in and ray - max and jose stated they would replace callipers and gave a loaner car to driver. we picked the car up on 07/26 and they stated they purchased a warranty since they did not hear the sound were were telling them about they didnt want us to have any issues with the running of the auto. we left and once again the noise started, which ray had told mr price if the noise happens again call us we want to make it right.we called the warranty after finding out the noise we are hearing is the rear differential (rear end) falling out of car. the warranty doesnt not cover this because it is an existing issue and the warranty is only been effective for 2 weeks and we will have to pay for the repairs. when i call and inform of the noise again like we had been instructed by ray i am told their hands are tied and there is nothing else they can do for us. after being told if the noise continues, call us and bring it back since wehn they had it to repair the callipers they didnt hear the noise, and here is warranty which is not worth a crap. when i called 08/07 and explained that the warranty would not cover this repair, jose states his hands are tied and that he mentioned to ray that i had called and that there is nothing else they can do for me. this place wants to show honesty and integrity, however 6500.00 cash and told car is in working condition? now i have a car sitting in the driveway thats paid for but not driveable? i am devastated at the lies of honesty they give and stated they would never leave someone stranded after paying cash and yet this is exactly what they have done.ty stated the day we bought the car that they do not and ill not sell a car that isnt safe, has major issues, or repairs that someone wouldnt be able to fix because of the cost of reapris, was it ever offered for me to look at another car on their lot for the amount of money i have given them and was driveable, NO ....was it offered to split the cost or repair the car as they had stated they would.. NO.... No i have a car that will sit because all cash was given to purchase the car that is not driveable...
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