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Businiess name:
The Burger Palace & Smokehouse
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Review by:
citysearch c.
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Review content:
OMG!!! There were 2 other tables occupied when our party of 4 walked in for lunch. We received water and shakes rather quickly. After 35 minutes of waiting, we finally received our fries -- who wants to eat the fries w/o the burger. By the way, we ordered the parmesan & rose mary fries. These were regular orida fries w/grated parmesan and 2 shakes of rosemary for $5! After 45 minutes of waiting, the waiter dropped one order on the floor, and delivered 2 of 4 -- so two of us have no food. the guy at the table next to us returned his meal b/c the chicken was not DONE! as i looked around, about half of the people who arrived after us were EATING! HELLO!!!!! I still had not received my burger. we asked for ketchup, and finally after 10 minutes, I just went and retrieved the ketchup from the back. After we spoke w/the manager, she offered the remaining 2 meals to go. No thanks, you still have to COOK THEM!!!!! I have to get back to work! They were not even ready to be boxed up to go. Needless to say, they gave us coupons for the free shakes we ordered and she still tried to give us a bill for $40 -- GTFOHWTBS! So we ended up paying for the 2 burgers they did deliver and 1 order of fries that was eaten -- and that was far too much!!! then she had the audacity to ask me what building did we work in -- ""WHY?? WE WON'T BE BACK!!!"" I had to stop at Whataburger on the way back to work!
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