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Businiess name:
Tiger Oak Publications Inc
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Review by:
citysearch c.
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Review content:
This was one of the most unfortunate decisions I have ever made, signing with Arizona Bride, which Tiger Oaks is the main publisher of.\r
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The sales lady was great until the contract was signed then she was hands off, told me who to contact in which department for what.\r
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Then I attempted to contact the art department several times (both phone and e-mail) before the deadline then got a very rude phone call the day before the art was due about my ad and what was wrong with it.\r
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The billing department was the best, when the second part of my contract was due instead of keeping payments they took the entire amount and then it took me five people and three months to get it fixed. As a vendor I know it is a very simple fix, they just did not feel like dealing with it PLUS they refused to compensate me in any way for their mistake and all the hassle.\r
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I never got a bite from the magazine, just a headache and a couple calls from other vendors wondering about how happy I was advertising with them and I told them the truth so maybe they could avoid the same headache.\r
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SO unless you just have money and time to toss away I would avoind them (or at least the Arizona region)
Pros: they are very nice until you sign the contract
Cons: Waiting until the last minute & no one takes responsibility
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