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Businiess name:
Drivers Select
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Review by:
citysearch c.
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Review content:
In July I made an appointment to visit the salesman and the dealership. We were told everything was ready and rode the DART train to the Zoo exit and walked across the highway to the dealership. We had to wait almost an hour even though we had an appointment only to find out the car we went to see was locked inside a pen and the only person at the dealership who had a key, had gone home. We could look at the car through the fence and could see that it was no where near ready to look at, much less test drive. We rode the train home instead of driving our new car.
This past week, a new sales person from the dealer called me about another SUV they had on the lot. In July I had our car sold for $5000 but this time Driver Select only gave me an offer of $3000 on our car. Kelly Blue Book still shows the car as being worth $5000. In the mean time during the negotiation process, they sell the SUV to someone else and fail to tell me about this. It is a good thing I did not sell our current SUV hoping to buy the new SUV from this company.
I have since instructed them to take my telephone number out of their index and do not want them to contact me ever again.
If your going to deal with this dealership, do not sell your car in advance or believe anything they tell you.
Finally, they do not respond to customer complaints either. I emailed their manager only to be ignored.
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