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Businiess name:
Best Bank ATM
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Review by:
citysearch c.
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Review content:
DO NOT BANK WITH BEST(WORST) BANK. They are literally the worst bank ever! They hustle people out of their money and purposely rip peopl off! I was warned not to bank with them because they find ways to overdraw your account. I thought I would be okay because when I signed up, I told the representative to put over draft protection on my account. My account still ended up being overdrawn and the charged me 28 dollars everday it was overdrawn. I didn't use my account that often; only for business transactions. Therefore when I got paid $500 for a business transaction and checked my account, I was overdrawn 300 dollars. I couldn't believe it. When I called and asked what was going on, the customer service was horrible and the reps had bad attitudes with me like I was bothering them or something. They then told me that an $11.00 internet transaction put me in negative because they charged this account without my consent. Therfore it wasn't even my fault. When I explained to them that I was supposed to have overdraft protection, they told me that it only works if I try to withdraw cash from the ATM!!! Like duh! If you don't have money in the bank you can never withdraw cash from the ATM anyway! With any other bank overdraft protection means you will be protected from an overdraft!! This situation has been very inconvenient for me and I feel like best bank has stolen hundreds of dollars from me. I will be getting my lawyers on this ASAP!
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